Got your PIN number? Click Here for Handouts
Contact us for more information!The expertise you count on is now available from the convenience of your own conference room, through our ever-expanding Audio Conference Series. Please contact us at questions@aspratt.com, or 1‑800‑456‑2340, if you would like more information about any of our Audio Conferences.
About Our Audio Conference Series
Customer Service at your fingertips:
Phone: Customer service representatives are available Monday through Friday 8:30am - 5:00pm CST to register you for an audio conference, take your CD order and answer your questions. Call us toll-free at 1‑800‑456‑2340.
Fax: Send us a fax 24 hours a day at 888‑705‑3322.
E-mail: Send your queries to us at questions@aspratt.com. Please note that for your security, we actively discourage placing an order with us via e-mail — shop online instead through our secure server.
Shop online: The latest, most efficient way to place your registration order is through our secure e-store.
Technical Difficulties: If you are experiencing technical difficulties accessing aspratt.com, please contact our Professional Publications Technical Support, at propubs.support@aspratt.com.
Answers to our most frequently asked questions:
- What is an audio conference and how does it work?
- Is it possible to obtain a complete listing of the upcoming audio conferences being offered by A. S. Pratt & Sons?
- How do I register for an audio conference?
- How long does an audio conference usually run?
- How can I obtain the handouts associated with my upcoming audio conference?
- What is A. S. Pratt’s cancellation or refund policy?
- How can I obtain a “Certificate of Attendance”?
- Can I submit an idea for a future audio conference?
- Who should I contact about becoming or recommending an expert speaker?
- What are cookies and how does A. S. Pratt & Sons use them?
- Additional Terms and Conditions.
Q. What is an audio conference and how does it work?
A. An audio conference is like a large conference call, but in a more controlled, program-like environment. The entire “conference” is conducted via the telephone, and a speakerphone or telephone is the only equipment needed to participate in the conference as a listener.
An organization interested in participating in a specific conference needs to register for it using one of our 4 easy ordering methods. Registration includes:
- access to a 90-minute interactive call for as many people as can fit in a room with a speakerphone (Using multiple phone lines will result in additional charges)
- downloadable presentation handouts-which are made available 48 hours prior to the call
- an opportunity to participate in a live Q&A session following the presentation
Each A. S. Pratt audio conference runs for approximately 90 minutes. The expert speaker usually uses the first 60 minutes to share “how-to” tips and real world insights on a particular topic. During this speaker presentation portion of the conference, registrants are in a “listen-only” mode. After the presentation portion is concluded, the phones are “opened up” for a live interactive Q&A session, with conference attendees queuing up to ask questions of the presenters. The Q&A portion of the conference usually lasts for 20-30 minutes.
Q. Is it possible to obtain a complete listing of the upcoming audio conferences being offered by A. S. Pratt?
A. For a complete listing by month, please visit our Events List .
Q. How do I register for an audio conference?
A. There are four easy ways to register.
- Order online at http://www.aspratt.com/audio/
- Download the registration form and fax it to us at 888‑705‑3322.
- Call us toll-free at 800‑456‑2340
- Mail in your completed registration to:
A. S. Pratt & Sons
P. O. Box 789
Austin, TX 78767-9906
Q. How long does an audio conference usually run?
A. A. S. Pratt & Sons audio conferences typically run for 90 minutes: 60 minutes for the “presentation” of how-to tips and real world insights by our expert speakers and 30 minutes for a live interactive question and answer session that conference attendees participate in. Most audio conferences are scheduled for 1:00 - 2:30 p.m. Eastern Time.
Q. How can I obtain the handouts associated with my upcoming audio conference?
A. The handouts for each audio conference are typically available for downloading from our website 48 hours prior to the actual event. When the handouts become available, you will receive an e-mail from the registrar that includes PIN number specific to your audio conference. To access your handouts, simply follow the instructions specific to your conference – you’ll receive instructions to go to http://www.aspratt.com/audio/. Once there, enter your PIN number. After downloading your handouts, you may make as many photocopies as necessary for all of the listeners at your registered site(s).
Q. What is Pratt ’s cancellation, substitution and refund policy?
A. If you are not able to attend for any reason we will send you a packaged CD set that includes the entire audio presentation with the Q&A session and all of the written presentation materials. If you prefer, you may substitute an upcoming audio conference for your original audio conference. In the event that you must cancel, please notify us as soon as possible. Conference cancellations received 24 hours prior to the start time of the audio conference are fully refundable. After that, cancellations are subject to a $25 processing fee.
Q. How can I obtain an official document confirming that I have attended an audio conference in my field of expertise?
A. Conference participants can download a “Certificate of Attendance,” for the specific audio conference attended by going to http://www.aspratt.com/audio and using their PIN number.
Q. Can I submit an idea for a future audio conference?
A. Yes, we would love to hear from you. Please send all of your suggestions to questions@aspratt.com.
Q. I’m interested in becoming one of your expert speakers, or I would like to recommend a speaker for an upcoming audio conference. Who should I contact?
A. Please send an e-mail to speakers@aspratt.com to make recommendations for new speakers or if you are interested in becoming part of our expert speaker network.
Q. What are cookies and how does A. S. Pratt use them?
A. A cookie is a piece of text generated by our server that asks permission to be placed on your computer’s hard drive. Once there, it allows for our web applications to respond to you in a customized way. If you agree to allow for cookies to be placed on your hard drive, your browser will add the text in a small file.
The purpose of a cookie is to help A. S. Pratt analyze our web traffic overall and to identify when you visit a particular section of our site. By gathering and remembering information about your preferences, we can tailor our website to better meet your needs, likes and dislikes in the future.
In most cases, not only does the storage of personal information into a cookie go unnoticed, so does access to it. Web servers automatically gain access to relevant cookies whenever the user establishes a connection to them, usually in the form of Web requests.
Accepting a cookie in no way gives us access to your computer or any personal information about you, other than the data you chose to share. We strictly monitor and enforce this practice.
Additionally, you may set your web browser to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies. They files are stored as part of your internet browser.
Q. Additional Terms and Conditions.
A. Audio conferences are sponsored by A. S. Pratt & Sons, a Division of Thompson Publishing Group, Inc, 1725 K Street, NW Ste 700, Washington, DC 20006. A. S. Pratt & Sons reserves the right to substitute speakers and reschedule or cancel audio conferences due to unforeseen circumstances. A. S. Pratt & Sons is not responsible for any problems stemming from registrants’ organization’s hardware or telecommunications services. Recording of audio conferences is prohibited.
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